Mental Health Crisis - Emergency & Community Contacts | QAMH

Emergency & Community Contacts

If a life is in immediate danger, dial 000 (Emergency Services)


If you are experiencing a mental health crisis or are struggling to cope, the following services are here to help.


Lifeline Community Care
Call 13 11 14 (24hrs a day), Chat to Lifeline online (8pm-4am AEST, 7 days)


Suicide Call Back Service
Call 1300 659 467 or visit their website for advice and support


SANE Australia Helpline
Call 1800 187 263 or visit their website for support and to find local services

For young people 5-25 years:

Kids Helpline
1800 55 1800

– See more at:

For young people 5-25 years:

Kids Helpline
1800 55 1800

– See more at:


Kids Helpline – For Young People (5-25 years)
Call 1800 55 1800

For young people 5-25 years:

Kids Helpline
1800 55 1800

– See more at:


Community Directories

These directories will help you find the right services for you in your local area.


Oneplace is an easily accessible directory of community support services to help Queensland families to get to the right service at the right time.

From parenting groups and classes to domestic and family violence support services, oneplace is the go-to resource for children, families, community members and professionals looking to find local support in Queensland.

There are more than 46,000 records listed in oneplace and this is growing every day. When you’re looking for local support services, come back here to oneplace, where you’ll find up-to-date and comprehensive listings.


My Mental Health

My Mental Health was developed by Brisbane North PHN PiR team, in collaboration with Bright Labs as a service navigation tool for the Brisbane North region.

The website is an amalgamation of services, resources, interests, news and events in the mental health sector. It is designed so that a person can find a range of options, such as groups, organisations, pathways and resources, to match their needs.


Carer Gateway

If you help care for someone with a disability, chronic illness, dementia, mental illness or who is frail due to age, the new Carer Gateway is the place to go for information and to find services that can support you in your caring role.

Carer Gateway has information to assist carers, including practical advice on how to care, details about financial and respite support, and how to adjust when caring ends. To access this service, call 1800 422 737 (8am – 6pm, Mon-Fri), or visit the website.


ReachOut NextStep

For young people aged 18–25 years, navigating Australia’s fragmented mental health system just became much easier.

ReachOut NextStep is the latest digital offering to be integrated into leading online mental health service

The new tool makes it easier to navigate the range of available mental health services by recommending customised support options – online and offline – based on a person’s symptoms and how significantly the symptoms are affecting them.

To access the tool visit


Ask Izzy

Ask Izzy is an innovative mobile website that connects people who are homeless or at risk with shelter, food, health and other essential support services.

Ask Izzy helps people find important information when they need it most.

With almost 80% of people experiencing homelessness owning a smartphone, Ask Izzy allows people to search more than 350,000 services across Australia. The mobile website has been developed in a unique partnership between not-for-profit Infoxchange, Google, and News Corp Australia.

Ask Izzy provides access to Australia’s most comprehensive directory of services so those who are homeless, or at risk of homelessness, can find what they need – a meal, legal advice, health services or a bed for the night.